If you’re running deliveries in Australia, you already know how challenging it can be to keep up with customer expectations, tight schedules, and rising operating costs. The right courier management software can help you simplify dispatching, improve visibility, and deliver a smoother customer experience, without stretching your team too thin.
To help you choose the best fit, here’s a breakdown of the top courier management platforms used across Australia today.
1. Transvirtual
Transvirtual gives everything you need in one smart, connected platform. It brings dispatching, routing, tracking, billing, and proof of delivery together into a single, seamless workflow, helping you deliver faster, stay organised, and keep customers updated every step of the way. Transvirtual is trusted by transport companies, 3PLs, and courier fleets. It’s built to handle high-volume delivery operations while keeping things simple for users.
Key features:
Automated route planning and dispatch
Real-time driver tracking
Billing and invoicing
API and integrations with major carriers
High-volume consignment management
Best For: Australian transport providers and courier businesses wanting a complete, all-in-one delivery and logistics platform.
2. Routific
Routific is one of the smartest and simplest tools for managing delivery operations, helping growing businesses deliver faster, stay on schedule, and keep customers updated automatically. It’s a cloud-based routing and fleet management platform designed for small and mid-sized delivery teams. It factors in everything, such as time windows, stop durations, vehicle types, capacities, and even driver breaks, to build efficient routes that save fuel, time, and money.
Key Features:
Route optimisation
Real-time driver tracking
Automated customer ETAs
Delivery performance reporting
Interactive, optimised route maps
Best For: Small to mid-sized businesses that want fast, accurate routing without the complexity.
3. Notifii Track
Notifii Track is designed for managing parcels inside buildings and mailrooms. If you handle a lot of incoming packages and want a simple way to track, notify, and manage pickup, this platform is ideal.
Key Features:
Scan and log packages instantly
Automated recipient notifications
Searchable package history and reports
Daily and monthly parcel reporting
Integrations with Entrata, Yardi, RealPage, and more
Best For: Residential communities, offices, universities, and co-working spaces managing internal parcels.
4. Metrobi
Metrobi helps businesses streamline their delivery operations with a simple, connected delivery management platform. It brings route optimisation, real-time tracking, proof of delivery, and driver communication together so you can run smoother, more efficient delivery days.
Key Features:
Route optimisation
Live tracking for customers
Driver mobile app
Digital proof of delivery
Automated delivery notifications
Photos, signatures, and delivery notes
Best For: Local delivery teams that want to improve customer communication and cut delivery times.
5. Shippo
Shippo is a smart choice for businesses shipping high parcel volumes rather than managing fleets. It centralises the shipping process and provides access to discounted carrier rates across Australia and globally. It connects directly with major carriers and lets you compare rates, print labels, track parcels, and manage returns from one easy dashboard.
Key Features:
Carrier rate comparison
Automated label printing
End-to-end tracking
Customer notifications
Returns management
Developer-friendly API
Best For: E-commerce stores and retailers.
6. Parcel Tracker Mailroom
Parcel Tracker is a smart internal parcel management solution built for residential buildings, student housing, offices, and universities. Instead of manually logging packages, staff can scan parcel labels with a smartphone and instantly notify recipients that their items are ready for pickup.
Key Features:
Scan barcodes or names of incoming parcels
Auto-send pickup notifications
QR-code contactless pickups
Proof of pickup via signature or photo
SLA and parcel-volume reporting
Best For: Universities, residential buildings, offices, and student housing.
7. Radaro
Radaro is a powerful last-mile delivery and service platform that connects businesses with drivers in real time. It offers advanced tools such as barcode scanning, automated customer messages, NPS feedback, skill-based job assignments, and shift bidding, giving teams tight control over both deliveries and service jobs.
Key Features:
Real-time ETAs
Skill-based job assignments
Barcode scanning and chain-of-custody tracking
Automated SMS and email notifications
Net Promoter Score (NPS) feedback
Integrations with WMS, TMS, and booking systems
Best For: Retailers, field service businesses, and last-mile providers looking for flexibility and visibility.
8. Shuttle Control
ShuttleControl simplifies dispatching and delivery management with an all-in-one platform built for customer experience. Customers can track their driver in real time through an SMS link, no app downloads needed, giving them reassurance and visibility from start to finish. Its white-label option also lets brands control the entire customer-facing experience.
Key Features:
Real-time driver tracking
Brandable customer tracking links
Custom delivery workflows
Fleet management tools
Driver-friendly mobile interface
Best For: Businesses wanting a customer-centric delivery experience or concierge-style pickup and delivery workflows.
9. Track-POD
Track-POD is a delivery management platform built for teams that want accurate routing, real-time visibility, and reliable proof of delivery. It combines route optimisation, live driver tracking, electronic POD, and a powerful reporting dashboard into one user-friendly tool.
Key Features:
Route optimisation
Electronic proof of delivery
Driver mobile app
Live tracking
Real-time dashboards and reporting
Best For: Small and mid-sized businesses needing reliable routing and digital POD.
10. Qapla
Qapla’ helps ecommerce brands manage shipments more easily by centralising tracking updates and improving the post-purchase experience. It integrates with online stores, marketplaces, and CMS platforms, automatically importing tracking data from more than 450 couriers.
Key Features:
Integration with dozens of ecommerce platforms
Tracking across 450+ couriers
Branded transactional emails and tracking pages
Predictive analysis
Customer care visibility
Best For: Online retailers wanting to take control of the delivery experience and reduce support tickets.
Why Courier Businesses Trust Transvirtual
"It's integrated with a lot of national transport companies already, and integrates with the majority of ERP systems on our client side, so the integration is seamless. Within a few clicks, you can get integrated into the finance, into the operations, into the transport, and it's really easy to set up, and you can do a lot from sitting on your desk. It saves time, which then saves money."
Elite Logistics Australia
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