AU
“TransVirtual met our requirements exceptionally well and the API and EDI capability out of the box was sensational.”
Logistics customer portal
Intuitive and Secure Logistics Customer Portal
Keep customers happy with automated order entry and status tracking. Cut down on repetitive calls and emails and focus on more important aspects of your business.
Our Value and Impact
Empower customers to book and track shipments with 100% visibility, ensuring satisfaction and repeat business.
Before
Transvirtual
vs.
- Overwhelmed by customer calls and emails.
- No delivery visibility in back offices.
- Customers lack autonomy, cannot book or view delivery status on their own.
- Clerical errors as job requests increase by the thousands.
After
Transvirtual
- Minimal inquiries as customers track orders themselves.
- 100% visibility into the entire transport network.
- Customers can book and track deliveries via the portal.
- Standardised processes with automated data entry, validation, and reporting.
See How Clients Leverage Our Customer Portal
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Offer a Branded, Intuitive Online Portal
Booking online shouldn’t be difficult. Empower customers to create, track, and adjust bookings effortlessly. Provide flexibility and free your business to focus on what it does best: Fast, efficient deliveries.
Reduce communication overhead
Effective communication is critical for customer success. But you don’t need to be weighed down by the same inquiries every day, leverage Transvirtual to streamline your operations.
Allow customers to create their own bookings
By providing external user logins, businesses enhance transparency and collaboration without overusing resources.
Customers have the flexibility of creating their own bookings, viewing ETAs, and adjusting their consignments where possible.
Real-time tracking and visibility
Customers no longer need to phone in regularly to check their delivery status.
Automated and real-time tracking significantly reduces clerical errors while reducing administrative overhead.
Improve accountability and compliance
Customers can provide accurate details like quantity, dimensions and weights online, ensuring compliance and accountability on their end.
Achieve greater control over consignments
Stay on top of delivery movements and react quickly when issues arise. Teams can seamlessly monitor order progress with interactive map views.
Edit pickup details and add instructions
Have a special request upon pickup? Define them along with other parameters when creating a consignment on Transvirtual.
Discover more powerful features.
Transport Management
Deliver more with transport software. Get 100% visibility across your entire network!
Mobile Barcode Scanning
Improved accuracy gives better visibility. It means faster processing and less stress.
Route Optimisation
Saves time, lowers costs and gets freight where it needs to be faster.
Explore more powerful features.
Latest customer reviews
TSS Sensitive Freight
TSS Sensitive Freight
Just Freight
Just Freight
“TransVirtual has really changed the way we operate our business. It has given us the ability to become completely transparent with all our customers and helped us grow our business and increase revenue over a short period of time.”
Western Parcel Express
Western Parcel Express
“TransVirtual has easily accomodated the demands of our entire network and even facilitated opportunities to connect with likeminded companies across the state.”
Active Supply Chains Asia Pacific
Active Supply Chains Asia Pacific
“TransVirtual enabled us to be more fluent in our overall approach to the solutions we offer. The system has empowered our team in making more meaningful and accurate decisions on the go.”
First Choice Couriers
First Choice Couriers
“We at First Choice Couriers would highly recommend TransVirtual if you are looking for a user-friendly, scalable, end-to-end solution as your transport system.”
Border Express
Border Expres
“The professional team at TransVirtual are great to work with and are a valuable partner to Border Express.”
Join thousands of transport companies leveraging the power of TransVirtual.
Save time, lower costs and get 100% visibility across your network with a fully integrated end-to-end logistics system to run your entire operation.
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