Privacy Policy

Your privacy is important

Rapid Teks Pty Ltd. (the “Company”) is committed to maintaining robust privacy protections for its users. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Services.

For purposes of this Agreement, “Services” refers to the Company’s services which can be accessed via our website at or through our mobile application, in which users can perform functions that relate to the operation of their transport and logistic functions, but not limited to. The terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of Service. By accepting our Privacy Policy and Terms of Use, you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

In an effort to improve the quality of the Services, we track information provided to us by your browser or by our software application when you view or use the Services, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We may request access and permissions to track location-based information from your mobile device either continuously or while you are using the application to provide location-based services. We may request access and permissions to features from your mobile device including Bluetooth, camera, storage, push notifications or other features. We may request access to device information such as your mobile device ID number, model, and manufacturer, version of your operating system, or any other data you choose to provide. If you wish to change our access or permissions, you may do so in your device’s settings We track information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis. For example, the Company may use cookies to collect the following information:

– who you are, your user identifier, for website security
– preferences such as last know map zoom level and coordinates

The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. For example we store persistent cookies to assist with some personal settings such as last know map settings

We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes but is not limited to:

– information that you provide for the purpose of registering with our website, our mobile application and/or subscribing to the Services including but not limited to your name, address, email address; phone number, credit card information, shipping and receiving address; names and email addresses of your clients or third parties you communicate with through the use our website and/or mobile application;
– information about transactions carried out over this website and/or our mobile application;
– information about your or your clients’ transportation rate and
– any other personally identifiable information that you provide to the Company

2. How We Use & Share Information

Personal Information:

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to user’s email address for purposes of sending emails from us and the servers that host our software and/or mobile application. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.

In general, the Personal Information you provide to us is used to help us:
– administer this website;
– personalize the website for you;
– enable your access to and use of the Services whether through our website or mobile application;
– provide you with customer support;
– publish information about you on our website;
– send to you products that you purchase;
– supply to you Services that you purchase;
– send to you statements and invoices;
– collect payments from you; and
– send you marketing communications
– improve our website/mobile application and/or the Services;
– to contact you, either via email or telephone, troubleshoot problems with your account or our websites, the Services or our mobile applications, or for other purposes as authorized by law

Non-Personal Information:
In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the website. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion

In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to our website and mobile application so that you may opt out of the new information practices. We suggest that you check our website and/or mobile application periodically if you are concerned about how your information is used.

3. How We Protect Information

We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Services, you acknowledge that you understand and agree to assume these risks.

4. Your Rights Regarding The Use Of Your Personal Information

You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. You can also indicate that you do not wish to receive marketing communications from us in the “Settings” section of our website. Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out in the Settings section of our website, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.

5. Links To Other Websites

As part of the Services, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through our website, mobile application and the Services. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Website or via our Services. To the extent that you access or use the Services through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.

6. State Privacy Laws

For California & Vermont residents: Rapid Teks Pty Ltd will not share information it collects about you with affiliates or third parties, except as required or permitted by your state’s law.

7. Cross Border Data Transfer

Information that Rapid Teks Pty Ltd collects may be stored and processed in and transferred between any of the countries in which Rapid Teks Pty Ltd operates to enable the use of the information in accordance with this Privacy Policy. You agree to such cross-border transfers of personal information.

8. Changes To Our Privacy Policy

The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our website and mobile application. You should periodically check our website and this privacy page for updates. Your continued use of our website, mobile application and/or Services following a change to this policy of which you have been notified either by email or through a notice on our website and/or mobile application will imply that your consent to the new privacy policy.

If you have any questions regarding this Privacy Policy or the practices of this Website, please contact us by email –

9. For More Information

For more information about the Privacy Act in Australia and protecting your privacy, visit