- How much does TransVirtual TMS cost?
TransVirtual offers zero upfront costs, and you only pay for what you use. We suggest scheduling a call with our experts so we can discuss what you need and your business size and structure.
- How is TransVirtual TMS different from other providers?
Unlike cookie-cutter platforms in the market, TransVirtual offers a bespoke experience tailored to your specific requirements. Our platform's extensive list of configurable features ensures that you can adapt it to suit your unique workflows and preferences. Additionally, our personalized support team provides assistance whenever you need it, ensuring that you get the most out of your TMS investment.
- How long will it take to onboard your platform?
Implementation varies by business, but our software is engineered to ensure quick integration, allowing you to promptly improve your delivery process and experience results.
- How does a TMS system work?
Transport management systems (TMS) leverage technology and real-time data to help businesses plan, move, and optimise the movement of incoming and outgoing goods. It also automates otherwise time-consuming tasks, such as invoicing/billing and compliance documentation.
Transport management systems can either be cloud-based or installed on-premise. Cloud-based transportation management systems, such as the platform we offer in TransVirtual, are accessed via the internet, allowing for real-time updates. They’re more scalable, secure and offer better integration capabilities.
- What are the basic functions of a transportation management system?
Modern TMS software includes features that ensure timely delivery of goods:
a. Planning: A TMS helps businesses select the best carrier and mode of transport based on cost, efficiency, and distance. It also considers factors like delivery deadlines, vehicle capacities, and carrier performance. Valuable data like this ultimately leads to significant cost savings and improved delivery times.
b. Tracking and delivery: Advanced TMS solutions provide real-time track and trace functionalities, so you get updates throughout the full lifecycle of a load. Upon delivery, you can use electronic proof of delivery (ePOD) to confirm receipt, ensuring accurate documentation.
c. Analytics and optimization: TMS software gathers transportation data to help you forecast demand, assess rates and profitability, and swiftly adapt to unforeseen events. You can also leverage powerful analytics tools to measure and track performance over time.
TransVirtual incorporates all these in one powerful transportation management system. Have a specific feature you’re looking for? Talk to our experts for a free assessment.
- Who Uses a TMS?
Manufacturers, distributors, retailers, and logistics service providers of all sizes can benefit from a TMS. It’s especially useful when managing a fleet of more than ten vehicles.
Large enterprises traditionally relied on TMS for fleet management, but the rise of affordable cloud-based solutions (like TransVirtual’s TMS) now allows smaller businesses to seamlessly integrate them into their operations.
- How does sign on glass differ from electronic proof of delivery?
Sign on glass and electronic proof of delivery (ePOD) software serve related but distinct functions in the delivery process. Sign on glass refers to the technology used to capture the recipient’s signature directly on a smartphone or tablet.
Essentially, sign on glass is a specific feature within the broader ePOD system, which provides a comprehensive set of tools for verifying and documenting deliveries beyond digital signatures.
- Does TransVirtual offer electronic proof of delivery software?
Yes, TransVirtual offers electronic proof of delivery (ePOD) software.
Our solution includes features such as real-time tracking, digital signatures through Sign-On-Glass technology, GPS data capture, and photo verification to ensure comprehensive and efficient delivery documentation.
- How does sign on glass technology impact the invoicing process?
Modern sign-on-glass technology, such as the platform we offer at TransVirtual, integrate seamlessly with invoicing systems to speed up the delivery to billing process.
By eliminating manual data transfers, businesses and customers benefit from a more unified and efficient delivery experience.
- What is sign-on-glass technology?
At its core, sign-on-glass technology securely captures and stores signatures, replacing the need for paper-based processes.
It works by having a user sign on a touchscreen with their finger or stylus. The platform then translates the signature into a secure digital format. It can be stored for record keeping, used to confirm the completion of services, or attached to invoices.
- Why use sign-on-glass?
Look, we all want happy customers. Satisfied customers lead to repeat business and positive word of mouth.
Sign on glass technology contributes to customer satisfaction by offering a modern and efficient way for customers to confirm deliveries. It’s simple, easy-to-use and resonates well with the modern, tech-savvy consumer.
For operators, sign on glass technology addresses the challenge of providing fast and real-time delivery confirmation. It also fosters a sense of transparency between drivers, dispatchers, and customers.
Finally, there’s the environmental impact. As everything is digitized, you reduce the need for paper and printing – which also contribute to greater cost savings!
- How does your route management software differ from free alternatives available in the market?
Free route planning software, while cost-efficient, often goes for a one-size-fits-all approach. This means that you have limited customization options, lack real-time updates, and don’t have the scalability and reliability of premium options.
Our delivery routing software allows drivers and dispatchers to visualize their routes from start to finish. Aside from driving distance and road conditions, your drivers can leverage turn-by-turn navigation to assess the fastest driving route from their current location to the next delivery address.
- How long does it take to install and onboard your system?
Implementation and onboarding vary from business to business, considering factors such as business size and requirements. However, our software is designed for quick integration, ensuring minimal to zero disruptions to your current operations during deployment.
- What are the benefits of automating route optimization?
Route management software can transform your operations in more ways than one. The most obvious is that it transforms the otherwise laborious and error-prone process of manually planning routes.
It also helps in reducing fuel consumption, reduces vehicle wear and tear, maximizes operational efficiency, and most importantly, improves on-time delivery performance.
- Does your route optimization software work for businesses of all sizes?
Route planning software benefits businesses that run small or large delivery operations. If you deliver regularly, route optimization software can reduce your workload while improving productivity.
Some industries that benefit from route optimization software include delivery, logistics, and transport companies, healthcare providers, courier and postal services, ecommerce companies, and food delivery services.
- Is your route optimization software free to use?
Route optimization is an additional feature integrated into our Transport Management System (TMS). To learn more about our TMS, you can visit our product page or schedule a free strategy call with our experts – no commitment necessary.
- What is route optimization software and how does it work?
Route optimization software is a type of logistics software that helps businesses plan and optimize their routes in real time. It also improves productivity and safety by monitoring stops.
Modern route management software, like the platform we offer at TransVirtual,does not just take you to Point A to B, it helps you plan a sequence of stops, considering several factors such as traffic, road conditions, and delivery windows.
You start by entering the delivery addresses and other relevant data into the software. The software then uses this data to create a route that reduces travel time and distance. You can also enter special instructions, priorities, and other requirements.
To take delivery efficiency a step further, TransVirtual’s transport management system also offers features such as GPS tracking, electronic proof of delivery (ePOD), and reporting.
- How does TransVirtual assist in rate card management?
TransVirtual rate cards help you manage even the most complex pricing structures. You can define various rate cards and charging methods for each client. For example, one client might be charged based on pallet spaces, while another is charged based on the total weight of their stored items.
Simply build these rate cards and our system automates calculations and invoicing. Plus, you don’t need to worry about errors as long as your rates have been loaded in the system correctly.
- What are the benefits of logistics rate cards?
Rate cards present many benefits for freight managers and your partners.
Through automated systems, such as the one we offer at TransVirtual, you get to save time in tracking cost changes, get notified when rate cards expire, and help you sync the information between your business and partners.
- Are your rate cards free to use?
Rate cards are included in our transport management system (TMS).
Along with effective rate card management, you’ll also enjoy a range of features from electronic proof of delivery (ePOD) to barcode scanning – all included on our TMS. We’ve made sure to keep pricing as flexible as possible, so you only pay for what you use!
- What should a rate card look like?
Rate cards consist of a structured list of prices or charges associated with various services offered by a company or individual. It can also include any applicable discounts, terms of service, or conditions that impact pricing.
In the context of logistics, logistics rate cards often take into account distance traveled, weight, volume, or service level. With TransVirtual, you can customize your rate card according to your business requirements. It’s a surefire way to provide transparency regarding your company’s pricing structure, fostering loyalty and trust in the long run!
- What are logistics rate cards?
Logistics rate cards (or transport rate cards) are structured systems used by companies to determine and apply charges for various services, including storage, pick and pack, and delivery.
Rate cards allow companies to establish custom pricing models for their clients, enhancing billing accuracy for the services provided.
- What is the difference between agent and customer carrier integrations?
Agent Integrations: These are companies or partners that receive consignment/manifest data from your TransVirtual account to complete deliveries on your behalf.
Customer Integrations: These are companies that send consignment/manifest data to your TransVirtual account, allowing you to complete deliveries on their behalf.
- Aside from shipping carrier integrations, what else does your system do?
Aside from one-click carrier integrations, we’re more than proud of our Transport Management System.
TransVirtual’s TMS offers end-to-end logistics software designed to help boost productivity for back offices and drivers. Whether you’re planning your daily runs or invoicing a client, we have all the features you need in a powerful platform.
Learn more about our TMS today.
- I have a specific request that’s not on your list of shipping carrier integrations, can I request that from you?
Absolutely! Just reach out and ask, we’ll be happy to make an assessment and will get back to you immediately.
- What are the benefits of multiple carrier integrations?
By leveraging multiple carriers for your logistics operations, you can seamlessly adapt to diverse shipping requirements and customer demands. This approach offers significant advantages, including the flexibility to swiftly integrate new carriers, meet high customer expectations, and ensure efficient and timely deliveries.
- What is carrier integration software?
Carrier integration software allows businesses to manage multiple carrier accounts within a single platform. This streamlined process enhances efficiency throughout your operations while also minimizing costs.
- What are some strategies for effective carrier integration?
Access to multiple carriers lets you adapt to varying shipping needs and customer demands. To ensure you’re making the most of this strategy, we suggest the following:
• Assess your needs: Identify your shipping requirements and work with carriers that align with them.
• Leverage technology: Implement a robust transport management system that allows you to integrate with multiple carriers and automate processes.
• Establish meaningful partnerships: Build strong partnerships and maintain clear communication.
• Automate workflows: Use cloud-based apps for updated rate comparisons and shipment tracking.
• Monitor performance: Set KPIs to track carrier performance and adjust as needed.
- Can TransVirtual track time and mileage?
Aside from being a delivery driver routing software, TransVirtual also helps you track time, mileage, GPS, and schedules. It’s your ultimate partner in workforce management.
- Does your delivery driver app work offline?
Yes, our app works offline, ensuring your operations remain uninterrupted even without internet connection. You can sync the data once you’re back online.
- How much does your delivery driver app cost?
Our app is free to download on iOS and Android. However, it is part of our transport management solution that features a web dashboard for back-office tasks. Pricing is flexible and we want to ensure you only pay for what you need.
Get a free assessment today to learn more.
- What app do delivery drivers use?
Delivery drivers typically use different apps for GPS, barcode scanning, and delivery confirmation. At TransVirtual we’ve integrated all these features in one powerful, but easy-to-use delivery driver app so there’s no need to toggle between multiple platforms to get the job done.
- What is the best delivery driver app?
The best delivery driver software simplifies delivery scheduling and assignment, has features such as real-time tracking and turn-by-turn navigation, and gives you the ability to document delivery and pickup information.
TransVirtual not only includes all these features but is also compatible with iOS and Android, with automatic updates rolled out regularly.
- Why should I go for a cloud-based logistics accounting software?
It’s best to consider a cloud-based transport billing software for the following reasons:
a. Accessibility: Cloud-based software is accessible anytime, anywhere, providing you with flexibility and convenience.
b. Easy collaboration: You can share and collaborate among team members, fostering better teamwork and coordination across teams.
c. Cost-effectiveness: Cloud-based transport billing software, such as the one we offer at TransVirtual, requires lower upfront costs and removes the need for expensive hardware and maintenance.
d. Scalability: Finally, let's talk about scalability. Cloud-based software can easily scale with your business, allowing you to add or remove users and features as needed.
- How secure is your transport accounting software?
At TransVirtual, your organization's safety and security are paramount. Unlike vulnerable paper-based systems prone to data loss or damage, we prioritize safeguarding your business information.
With regular data backups and robust security measures meeting international standards, we ensure your data stays protected against potential threats.
- What information should be included when issuing an invoice for transportation services?
A transportation invoice typically includes details about your logistics or transportation company, client’s information, shipment or service details, transportation charges, and payment terms.
Our transport billing software allows you to customize your invoices according to your business requirements. If you have a specific question about what our platform can do or want to inquire about our features, schedule a commitment-free call today!
- What are Xero and QuickBooks?
Xero and QuickBooks are cloud-based accounting software platforms used by businesses for managing their finances, including tasks such as invoicing, bookkeeping, payroll, and tax reporting.
Because we built our software to be configurable, you can seamlessly connect our Transport Management System to Xero or QuickBooks. This helps you improve workflows and transform traditional paper-based systems into efficient, streamlined, and highly automated processes.
Are you using another accounting platform? Talk to us and we’ll give you a free assessment.
- How does TransVirtual’s last mile delivery software differ from the rest?
We have a dedicated team who are passionate about transport and logistics behind the scenes. Rest assured, our software is tailored to fit the industry's unique requirements.
Our last mile delivery platform goes beyond basic tracking and route optimization, you get over 500 customizable solutions that were built to solve last mile delivery challenges.
- What are last-mile delivery KPIs?
As with any business or industry, it’s good to track metrics to help you measure and improve your last-mile performance.
There are different last-mile delivery metrics to track, including Delivery In Full On Time (DIFOT), first-time delivery success, delivery vehicle capacity, and costs.
You can establish, benchmark, and monitor your progress within TransVirtual’s last mile delivery platform. Regularly monitor your progress towards these goals and adjust as needed to drive continuous improvement.
- Why is it called last mile delivery?
To clarify, the last mile isn’t literally an actual mile, it’s often several miles that covers the final part of the delivery: The journey of a parcel from the warehouse to a customer’s doorstep.
This applies to various deliveries: from online order fulfillment to pharmaceuticals and even food.
While it sounds like a no-brainer, last-mile delivery operations are the most critical and challenging part of the logistics process. Delivery delays, rising fuel costs, or failed deliveries make last-mile deliveries notoriously complex.
- What is a last mile delivery platform, and what can it do for your business?
Last mile delivery software, as the name implies, helps you manage the final and most critical stage of the delivery process: the last mile.
Through last mile delivery software, you can leverage algorithms and real-time data to optimize delivery routes, predict accurate delivery times, and provide timely updates to customers.
- What makes cloud-based courier software a better option?
All businesses want to scale and be secure while keeping operational costs low. With TransVirtual’s courier delivery software, you get all that plus automated updates so you’re always in the loop when new features or fixes are deployed.
- What are examples of courier services?
Courier services come in various types, such as same-day, next-day, international, and standard deliveries. Some companiesoffer express delivery and on-demand delivery services as well.
If you need a platform to help guarantee fast deliveries and if you’re handling high-volume parcels make sure you talk to our experts and we’ll assess how we can help!
- What are the benefits of courier management software?
Delivery tracking is no longer a nice-to-have for courier companies. Today, it’s a necessity that gives them a competitive edge. Fortunately, TransVirtual satisfies the need for a robust and feature-rich courier management system.
Save time and money: TransVirtual leverages real-time data and tracking software to reduce the time needed to complete each delivery run, resulting in happy customers and less labor/fuel costs.
Dispatch in seconds: No more messy boards or spreadsheets for scheduling. Plan runs ahead and sync the data with your drivers so they can instantly see their tasks for the day.
Grow as you go: We offer flexible pricing so you can expand when you’re ready. You can also monitor growth and performance analytics on our courier management app. What are examples of courier services?
- How long will it take to implement your courier management software?
Implementation varies by business size and requirements, ranging from a single day to up to four weeks. Rest assured, we’ve made sure that our system is easy to install and integrate with your existing process, minimizing any possible disruptions.
- Who needs courier software?
Companies that benefit from courier delivery software include ecommerce businesses, delivery service providers, and manufacturers. These industries typically operate at a fast pace, requiring automated workflows, real-time tracking, and route optimization to meet customer demands.
- What are examples of courier services?
Courier services come in various types, such as same-day, next-day, international, and standard deliveries. Some companiesoffer express delivery and on-demand delivery services as well.
If you need a platform to help guarantee fast deliveries and if you’re handling high-volume parcels make sure you talk to our experts and we’ll assess how we can help!
- What makes cloud-based courier software a better option?
All businesses want to scale and be secure while keeping operational costs low. With TransVirtual’s courier delivery software, you get all that plus automated updates so you’re always in the loop when new features or fixes are deployed.
- How long will it take to implement your courier management software?
Implementation varies by business size and requirements, ranging from a single day to up to four weeks. Rest assured, we’ve made sure that our system is easy to install and integrate with your existing process, minimizing any possible disruptions.
- What are the benefits of courier management software?
Delivery tracking is no longer a nice-to-have for courier companies. Today, it’s a necessity that gives them a competitive edge. Fortunately, TransVirtual satisfies the need for a robust and feature-rich courier management system.
Save time and money: TransVirtual leverages real-time data and tracking software to reduce the time needed to complete each delivery run, resulting in happy customers and less labor/fuel costs.
Dispatch in seconds: No more messy boards or spreadsheets for scheduling. Plan runs ahead and sync the data with your drivers so they can instantly see their tasks for the day.
Grow as you go: We offer flexible pricing so you can expand when you’re ready. You can also monitor growth and performance analytics on our courier management app. What are examples of courier services?
- Who needs courier software?
Companies that benefit from courier delivery software include ecommerce businesses, delivery service providers, and manufacturers. These industries typically operate at a fast pace, requiring automated workflows, real-time tracking, and route optimization to meet customer demands.
- Why should I go for cloud-based delivery management systems instead of an on- premise one?
Opting for a cloud-based delivery management system offers unparalleled flexibility, scalability, and efficiency. It has less upfront costs, allows access from anywhere, and ensures you always have the latest features and security updates.
This makes it an ideal choice for growing logistics brands looking to deliver more without the heavy costs.
- How long will it take to implement your delivery management software?
Implementation varies based on business size and requirements, but our software is designed for easy integration and seamless team onboarding. Rest assured, we've ensured a smooth set-up process tailored to your needs.
- What companies use delivery management software?
Companies in ecommerce, logistics, food or grocery delivery, retailers, or courier services commonly use delivery software. Within their teams, various roles such as delivery managers, dispatchers, drivers, and customer service representatives to oversee and optimize the delivery process.
- Why should my business invest in delivery management software?
Your business should consider investing in a delivery management system when you’re handling an increasing volume of deliveries and managing a growing fleet. Robust and secure delivery software, like the one we offer at TransVirtual, is extremely well-suited for high-volume parcel deliveries and bulky freight.
This software helps with enhancing the efficiency and reliability of your delivery operations, especially in the last mile.
- What type of deliveries can TransVirtual’s delivery software cover?
Our platform can help you manage various delivery types, but it is particularly useful for optimizing last mile deliveries. We help shippers and carriers ensure their goods are delivered effectively and on time.
- What is delivery management software?
A delivery management system is a type of logistics software used to plan, allocate, and fulfill deliveries.
Modern, cloud-based delivery management systems offer real-time tracking, seamless driver management, and valuable data insights to help delivery managers improve their operations and boost customer satisfaction.
- How much does TransVirtual TMS cost?
TransVirtual offers zero upfront costs, and you only pay for what you use. We suggest scheduling a call with our experts so we can discuss what you need and your business size and structure.
- How is TransVirtual TMS different from other providers?
Unlike cookie-cutter platforms in the market, TransVirtual offers a bespoke experience tailored to your specific requirements. Our platform's extensive list of configurable features ensures that you can adapt it to suit your unique workflows and preferences. Additionally, our personalized support team provides assistance whenever you need it, ensuring that you get the most out of your TMS investment.
- How long will it take to onboard your platform?
Implementation varies by business, but our software is engineered to ensure quick integration, allowing you to promptly improve your delivery process and experience results.
- How does a TMS system work?
Transportation management systems (TMS) leverage technology and real-time data to help businesses plan, move, and optimize the movement of incoming and outgoing goods. It also automates otherwise time-consuming tasks, such as invoicing/billing and compliance documentation.
Transport management systems can either be cloud-based or installed on-premise.
Cloud-based transportation management systems, such as the platform we offer in TransVirtual, are accessed via the internet, allowing for real-time updates. They’re more scalable, secure and offer better integration capabilities.
- What are the basic functions of a transportation management system?
Modern TMS software includes features that ensure timely delivery of goods:
a. Planning: A TMS helps businesses select the best carrier and mode of transport based on cost, efficiency, and distance. It also considers factors like delivery deadlines, vehicle capacities, and carrier performance. Valuable data like this ultimately leads to significant cost savings and improved delivery times.
b. Tracking and delivery: Advanced TMS solutions provide real-time track and trace functionalities, so you get updates throughout the full lifecycle of a load. Upon delivery, you can use electronic proof of delivery (ePOD) to confirm receipt, ensuring accurate documentation.
c. Analytics and optimization: TMS software gathers transportation data to help you forecast demand, assess rates and profitability, and swiftly adapt to unforeseen events. You can also leverage powerful analytics tools to measure and track performance over time.
TransVirtual incorporates all these in one powerful transportation management system. Have a specific feature you’re looking for? Talk to our experts for a free assessment.
- Who Uses a TMS?
Manufacturers, distributors, retailers, and logistics service providers of all sizes can benefit from a TMS. It’s especially useful when managing a fleet of more than ten vehicles.
Large enterprises traditionally relied on TMS for fleet management, but the rise of affordable cloud-based solutions (like TransVirtual’s TMS) now allows smaller businesses to seamlessly integrate them into their operations.
- What are must-have features on your fleet management platform?
At TransVirtual, we're proud to have key features that aim to improve operational efficiency while helping you reduce costs, including:
- Real-time GPS tracking: Track vehicles in real-time for efficient dispatching, timely deliveries, and theft prevention.
- Vehicle tracking: Address safety concerns and gain driver performance information whenever you need it.
- Fuel management: Monitor fuel consumption, idle times, daily routes to optimise fuel usage, reduce downtime, and minimise your carbon footprint.
- Mobile app: Our mobile-friendly fleet management platform is available on iOS and android, your fleet mangers and drivers are sure to find them easy-to-use!
- Reporting and analytics: Start making data-driven decisions. Gain detailed reporting and real time insights into fleet performance.
- Driver communication: Increase productivity and promote safety with two-way communication features with drivers.
No matter your fleet size, you can effectively optimise operations, enhance safety, and ensure compliance with us.
- How much does fleet management software cost?
Fleet management solutions vary in cost.
At TransVirtual, we don't want to pressure you into signing lengthy contracts. Instead, you only pay for your fleet management needs, without any hidden costs. Schedule a strategy session with our experts today and lets decide if we're a good fit for each other!
- How does your fleet management software help with fleet safety and fleet maintenance?
Our software lets you enhance safety and compliance through various fleet management tools:
- Real-time vehicle tracking (GPS tracking) to help you monitor performance and address unsafe driving practices.
- Real time alerts for upcoming vehicle inspections, insurance reminders, and other compliance requirements.
- Route planning to mitigate risks from road hazards and ensure compliance related to vehicle size and weight restrictions.
Overall, our system combines GPS technology and maintenance tracking, key features that help fleet managers stay ahead of challenges and ensure a safe working environment for drivers.
- How does a fleet management solution reduce maintenance costs?
You know the saying prevention is better than cure, right? Well, this can't ring more true for fleet managers! You want to manage maintenance tasks efficiently, so the best way is to stay on top of upcoming deadlines.
Fleet managers can prioritise tasks, assign them to appropriate personnel, and monitor progress in real-time. This helps you complete maintenance tasks promptly and accurately.
- Who benefits from fleet management software?
Small businesses, midsize businesses, or enterprises across different industries — for as long as you're managing a fleet directly or indirectly, you can benefit from a reliable fleet management solution like TransVirtual's.
- Who benefits from dispatch software?
Dispatch software benefits a number of business operations. It's particularly useful for companies in the transport and logistics industry that want to overcome manual scheduling inefficiencies.
Trucking businesses and shipping companies use service dispatch software to manage the movement of fleet. From transportation dispatch and fleet tracking to route optimization features, you'll find a number of features handy for improving the delivery process.
- Can small businesses and mid sized businesses benefit from dispatch software?
Yes, our packages can be tailored for mid-sized and small businesses. Our aim is to help your scheduling and dispatch needs, even with a limited number of vehicles.
- Can your dispatch software integrate with different systems?
Absolutely! You can integrate TransVirtual with several business and accounting software (Xero and MYOB). We're continuously working on integration capabilities to make your work easier.
- Does your dispatch software support mobile devices?
Yes, our platform functions as a web based solution and a mobile app, it's available to download for iOS and android.
- How is dispatch software different from other logistics systems?
Dispatch software, as the name implies, focuses on the real-time management and coordination of delivery operations, including resource and route planning. Its overall goal is to help you manage operations, enhance efficiency, and ensure timely deliveries.
- What are 3PL (Third-Party Logistics) Services?
3PL service providers work to ensure businesses in a wide range of industries can easily manage a multitude of logistics processes. 3PL helps you with brokering, storing, packing, and shipping freight – plus, you won’t have to worry about crafting your own supply chain strategies. You can either partially or fully outsource your supply chain management to a 3PL provider, depending on your business’s specific needs.
- What are the major benefits of 3PL services?
- You’ll gain real-time access to manage inventory levels and tracking, providing far deeper insights into your shipping data.
- Our software is designed to scale as your business grows, enabling you to leverage the technology and our logistics professionals at every level of operation.
- Outsourcing your logistics enables your business to focus on core activities like product development and improving the customer experience – rather than dealing with day-to-day logistical complexities.
- Is your 3PL service cost-effective for startups and small businesses?
A warehouse management system is the perfect solution for a wide range of businesses, from online retailers to major fulfillment networks. You’ll create a vastly superior customer experience as you provide insights through real time access with greater efficiency than ever.
- Will TransVirtual’s 3PL service integrate with my existing WMS?
We know how important maintaining continuity in your logistics operations can be. That’s why our system is fully compatible with any WMS platform you access, enabling real-time data exchange and enhanced operational visibility.
- What sets TransVirtual’s services apart from competitors?
TransVirtual offers custom-tailored logistics solutions to meet each of our customers’ unique needs. Plus, our extensive global network enables us to offer comprehensive logistics solutions like international shipping and cross-border expertise.
- How can we get started with your 3PL services ASAP?
With 3PL services from TransVirtual, you’ll gain warehouse management software designed to help you achieve optimal efficiency and reduce the costs associated with transporting goods. It’s increasingly likely your supply chain will only grow more complex – that’s why it’s critical to outsource to a quality warehouse management system (WMS) provider when you need help managing your logistics processes.
Reach out to a member of the TransVirtual team for an initial consultation where we’ll discuss your specific logistics challenges. We’ll guide you through the integration and onboarding process so you’re guaranteed a smooth transition to our warehouse management system solutions.
- Who Typically Uses Courier Software?
Businesses that see the biggest benefits from advanced courier software solutions include: e-commerce platforms, retail businesses, and courier companies. Such programs streamline delivery operations, no matter the size or shape of the business. This then enhances their efficiency and promotes customer satisfaction at every turn.
- What Are the Major Benefits of Using Courier Software?
A powerful courier management system’s benefits can be broken down into three main categories: enhanced delivery efficiency, real-time shipment tracking, and route optimization. Each of those provide cost savings, improved customer service offerings, and clear operational productivity boosts.
- How Does Courier Software Enhance Delivery Operations?
Utilising this kind of software solution in your business improves your delivery operations through automated order processing, route optimization, and real-time tracking. In other words, you’ll have more efficient delivery processes, a serious reduction in human error, and increased transparency – all of which elevate service quality for your company.
- When Should My Business Consider Switching to Courier Software?
Businesses should consider switching to courier software when experiencing increased delivery volumes, needing better route planning, or requiring efficient tracking and invoicing processes. A courier management system helps manage these challenges effectively, making it ideal for growing courier and e-commerce businesses.
- What Types of Deliveries is the Software Best Suited For?
TransVirtual’s software solutions are ideally suited for handling high-volume parcels, satchels, and bulky pallet goods. Its versatility makes it an ideal solution for a wide range of courier and logistics operations, ensuring efficient management of diverse delivery types.
- What Makes Cloud-Based Software Preferable?
Does scalability, cost-effectiveness, and enhanced security sound preferable to you and your business? We think they do. With our software, you’ll get automated updates and streamlined access, making cloud-based solutions the superior choice for your business when you want more flexible, more efficient delivery management solutions.
- How Long Does Implementation Typically Take?
The implementation of courier software can vary, typically ranging from a single day to up to four weeks, depending on the business’s specific needs and scale. This courier management system is designed for a smooth integration process, ensuring minimal disruption to ongoing operations.
- How easily can I integrate FMS into my existing operations?
The process of integrating our FMS into your existing transport operations is fairly straightforward. Our system offers seamless integration to ensure minimal disruption to your current supply chain management activities.
- What sets FMS apart from other logistics systems?
Modern freight management systems are more specialised tools that enable both logistics service providers and freight brokerages to more efficiently manage their freight operations. Unlike an ordinary transportation management software offering, FMS is more geared toward freight-centric tasks – like carrier selection and route optimisation.
- How does FMS improve shipping operations and reduce costs?
FMS plays a huge role in reducing shipping costs – this is because it automates carrier selection and optimises routes as needed. This means logistics service providers will see streamlined shipping processes, plus a more comprehensive freight broker solution.
- Who benefits most from using FMS?
First and foremost, FMS is particularly beneficial for freight brokerages and businesses involved in complex transport operations. These entities will benefit from the use of tools that enable them to manage their shipping processes far more efficiently.
- What is the impact of FMS on supply chain management?
FMS significantly enhances supply chain management. You’ll see numerous benefits to your daily decision-making for transport operations, resulting especially from real-time data and analytics.
- How does FMS support logistics service providers?
FMS enables logistics service providers to optimise their freight handling and shipping strategies from the ground up. It’ll provide your business with a platform for more efficient carrier management, route planning, cost analysis, and more. Thus, you’ll experience a dramatically improved overall service delivery process.
- What are the financial benefits of implementing FMS?
When your business implements a quality FMS from TransVirtual, you’ll find substantial savings in shipping costs. Our system’s ability to optimise carrier selection and routes means you’ll have more efficiency in your operations and reduced expenses across the board.
- What are the most significant features of your Warehouse Management System and how will they benefit my business?
TransVirtual’s WMS has multiple key features: real time data for inventory accuracy, optimised pick and pack workflows, cross-docking capabilities, automated invoices, and comprehensive integration within various systems. This means you’ll improve your inventory accuracy and outbound logistics, speed up your invoicing processes, enhance your operational efficiency, reduce manual data entry errors, and provide far better visibility and control over your supply chain to keep up with customer demand.
- What businesses is TransVirtual’s Warehouse Management System designed for?
TransVirtual’s warehouse management system streamlines your warehouse operations, no matter the shape or size of your business. It’s ideal for when you want to improve inventory tracking, invoicing, and overall logistics operations. These include 3PL (third-party logistics) providers, distributors, manufacturers, and other entities who could use WMS systems to improve their operational efficiency.
- Can TransVirtual’s WMS integrate with other logistics, transportation, and accounting systems?
Easily! Our warehouse management system integrates easily within your existing accounting software, eCommerce platforms, mobile devices, and other TMS. This guarantees you’ll minimise data re-entry, reduce errors, save time, and enhance your operational efficiency. Since our warehouse management software is compatible with major carriers and hundreds of smaller ones, it’ll offer you flexibility and ease of use for all your business requirements.
- How does your WMS handle real-time inventory tracking and stock management?
Our system offers advanced real-time inventory tracking so your business can monitor inventory levels and locations constantly. This ensures accurate inventory records and reduces the risks of overstocking or stock shortages. You’ll gain detailed insights into stock movement – plus, you’ll have support for various methodologies of inventory management like FIFO, LIFO, and FEFO so your business aligns with the system that works best for your specific operational strategy.
- What kind of customer support does TransVirtual’s warehouse management software offer, and how frequent are system updates?
Our team is committed to providing constant customer support for our warehouse management system users. This will include technical assistance, setup guidance, and ongoing support for any operational queries you may have. Users can always access support through email, phone, or our dedicated support portal. We also regularly enhance our WMS with new features, performance improvements, and security updates designed to ensure your system remains cutting-edge and secure with minimal disruptions.
- What Companies Use Delivery Management Software?
Delivery management software is essential for logistics brands looking to efficiently manage and deliver their goods. Whether your business is just getting started or fully established, an eCommerce platform or a full-sized logistics company, this software streamlines your delivery process when you need an effective, reliable, and scalable solution for delivering goods.
- What Value Does Delivery Management Software Provide My Business?
This software significantly enhances the efficiency of last mile deliveries and offers a range of benefits like improved delivery routing, cost savings, higher levels of customer satisfaction, and enhanced real-time tracking capabilities. All of these benefits are crucial for the final stages of delivery and can seriously transform your business’s efficiency after implementation.
- What Are the Best Reasons to Invest in Delivery Management Software?
Key features of delivery management software solutions like route optimization, real-time driver tracking, automated order processing, and easy integration within existing software ecosystems make it a great choice for logistics companies to deliver with added efficiency. From tracking the beginning of a shipment to last mile deliveries, you’ll see increased productivity and customer satisfaction within a short window after implementation.
- When Should I Implement Delivery Management Software?
Your business should consider implementing a delivery management system when managing increasing volumes of last mile deliveries becomes challenging with your current setup. With this software in place, you’ll have no trouble optimizing the efficiency and reliability of your delivery processes – especially in the crucial last mile.
- What Types of Deliveries is TransVirtual’s Software Best For?
TransVirtual’s software is ideal for handling a wide variety of delivery types, but especially for last mile deliveries. It helps ensure logistics brands deliver their goods effectively and on-time, and is extremely well-suited for high-volume parcel deliveries and bulky freight.
- Why Should My Business Use Cloud-Based Delivery Management Solutions?
With a cloud-based delivery management system, you’ll benefit from unparalleled flexibility and efficiency. It’s an exceptional choice for logistics brands looking for scalability, reduced upfront costs, and a more enhanced overall delivery management process.
- How Long Will It Take to Implement?
While the implementation period varies from business to business, our software is designed for quick integration, allowing logistics brands to promptly improve their delivery processes.
- What freight profiles does TransVirtual work with?
We don’t limit ourselves to who we service but we work best with high volume parcels or satchels and bulky pallet goods.
- Why should I invest in a Transport Management System?
The benefits of an automated TMS are clear. The electronic and automatic communications facilitated by TransVirtual facilitate and dramatically improve productivity, speed, service levels, and visibility.
- At what volumes will I need a Transport Management System?
These 4 key signs of a business’ growth will indicate it’s time to use a TMS:
1. Can major carriers work with you? If you’re heading into carrier contract negotiations with manually crunched spreadsheets and outdated forecasts, there’s a good chance it’s time to evaluate a TMS for parcel shipping.
2. You need more staff to handle increasing shipping volumes.
3. You’re getting an increased number of calls to customer service.
4. You’re struggling to allocate shipping costs. With a TMS for parcel shipping, finance teams have access to real-time, accurate shipping data down to the stock keeping unit (SKU) level, improving reporting, forecasting and enabling them to create better disciplines around shipping spend.
- What freight profiles does TransVirtual work with?
We don't limit ourselves to who we service but we work best with high volume parcels or satchels and bulky pallet goods.
- What are the best reasons for me to invest in a TMS?
The advantages of implementing an automated TMS are evident. With TransVirtual's state-of-the-art electronic and automatic communications software, businesses can enhance their productivity, visibility, operational speed, and service levels.
- What value does a TMS add to my business?
A cloud-based TMS can provide numerous business benefits similar to other cloud solutions. These can include lower total cost of ownership, improved economies of scale, no upgrade fees, and a faster return on your investment.
In addition to this, a cloud-based TMS offers additional benefits for IT teams, such as fewer training and installation hours required, faster deployments, automatic updates that add the latest features to your software package, and enhanced end-to-end security.
- Who typically uses a Transport Management System (TMS)?
A Transport Management System (TMS) is used by a wide range of businesses, including manufacturers, distributors, eCommerce companies, retailers, and logistics service providers. Logistic service providers can be further classified into different categories, such as Freight Forwarding Companies, Specialist Logistics Providers, Domestic Transport and Courier Companies, Third-Party Logistics Providers (3PL), and Private Fleet Managers.
- When should I consider implementing a TMS?
These four growth indicators can be used to decide if it's time for your business to start using transport management or logistics software:
- Carrier negotiations: If you're negotiating with major carriers using manually compiled spreadsheets and outdated forecasting data, a TMS for optimising your shipping and logistics processes can provide a competitive advantage, helping you secure better terms.
- Increased shipping volume: If you are in a position where you need to hire more staff to handle increasing shipping volumes, a transport management system can automate large portions of your physical work, thus eliminating (or at least reducing) the need to seek additional personnel.
- Increased customer service calls: A TMS will automate the process of keeping your customers informed at every stage. That way, they don't need to put in any effort to get updates, and you don’t need additional staff to handle queries. This reduces the number of customer service calls and frees up staff to work on more productive duties
- Shipping cost allocation: A TMS for parcel shipping provides finance teams with accurate, real-time shipping data at the SKU level, enabling seamless reporting and forecasting, and improving shipping spend discipline.
- Why should we use a cloud-based solution?
Cloud solutions improve economies of scale, lower total cost of ownership, are free to upgrade, and typically offer a faster return on investment (ROI).
IT teams love cloud-based solutions because they can deploy them faster, need to spend less time on training and installation, and everything updates automatically for improved security.
- How long does implementation take?
Some projects can be set up in a day while some can take up to 4 weeks – and don’t worry, we view implementation as a partnership and a shared process.
- Who uses delivery software?
If you pick up, transport and deliver goods then you can improve your service with delivery software. Join businesses ranging from manufacturers, distributors, eCommerce businesses, retailers and logistics service providers (think: couriers, freight forwarders, 3PL providers, private fleet managers and specialist logistics providers).
- How do I know for sure it’s time to use delivery software?
These four key signs of growth indicate it’s time to start using transport or delivery software:
- Can major carriers work with you? If you’re heading into carrier contract negotiations with manually crunched spreadsheets and outdated forecasts, it’s time to evaluate a software for parcel shipping.
- You need more staff to handle increasing shipping volumes.
- You’re getting an increased number of calls to customer service.
- You’re struggling to allocate shipping costs. With the right software, finance teams have access to real-time, accurate shipping data right down to the stock keeping unit (SKU) level. Improving reporting, forecasting and enabling them to create better disciplines around shipping spend.
- Should I use TransVirtual Enterprise or Express?
Whether you choose Express or Enterprise will depend on the kinds of features you need to use. As our original offering, TransVirtual Enterprise is a full-featured Transport Management System (TMS) that will support you in almost every aspect of your delivery business. Combine it with ERP software and you’re all set.
But many businesses don’t need software that can do everything.
Maybe you simply need features to support you to create jobs, assign pickup and deliveries, allocate routes and track your drivers. Supporting your drivers with route optimisation and turn-by-turn directions, and improving customer service with sign on glass and instant POD. If you know you don’t need the full suite of features that a TMS like Enterprise offers – why pay for them?
Both platforms will give you powerful delivery management tools, like:
- Electronic proof of delivery (POD)
- Courier and despatch
- Route optimisation
- Allocation controller
- Driver and GPS tracking
- Delivery management
- Multi depot support
- Geotags and timestamps
- Capture photo proof
- Turn-by-turn navigation
But Enterprise takes that a bit further by offering you on-forwarder connections, carrier integrations and accounting functions like:
- Automated billing & invoicing
- Xero and MYOB integration
- Rate cards
- Fuel levies
- Least cost carrier
- Real-time quotes
- Additional services capture
- RCTI & reverse billing
- Invoice management
Enterprise will also support your reporting needs with DIFOT management, CoR compliance and BI dashboards.
- Why should I invest in TransVirtual Express?
The benefits of a transport solution like TransVirtual Express are clear. You will dramatically improve productivity, speed, service levels and visibility.
- What are the most popular features of TransVirtual Express?
At the beginning of the day, easy dispatch tools mean you’ll be creating jobs and routes in minutes. Features like:
- Allocation controller
- Route optimisation
- Live tracking
On the road, your drivers can follow turn-by-turn directions on their mobile app. At the door, they can take photos or have the receiver sign on glass, sending instant POD before they even leave the doorstep.
And your customers? Keep them in the loop with live last mile tracking. Provide accurate ETAs and send automatic customer notifications via SMS and email.
But here’s the best bit – with no minimum monthly volumes, you can start today and get on the road tomorrow.
- How does a Transport Management System add value?
A cloud-based transportation management system delivers many of the same business benefits as other cloud solutions, including improved economies of scale, lower total cost of ownership, no upgrade fees and a faster return on investment (ROI).
For IT, a cloud-based TMS provides additional benefits in the form of faster deployments, fewer hours needed for training and installation, automatic updates with the latest features and improved security.
- What is the difference between a Warehouse Management System (WMS) and Transport Management System (TMS)?
A WMS allows for fulfillment efficiency by automating the inventory lifecycle, such as assigning pick tickets, billing processes and capturing real-time information. This happens from the time an order is received into the warehouse until it is shipped. A TMS manages the freight and carriers once an item is ready to be shipped.
- How will a Transport Management System reduce costs and help grow my revenue?
TMS' automation processes give your team more time back in their day to focus on growing your business.
- What makes TransVirtual unique?
Our founder’s long family history in the transport industry makes for a purpose-built and detailed management experience that extends further than comparable TMS solutions through smart integrations and niche features.
- How long does implementation take?
We view implementation as a partnership and a shared process. Some projects can be set up in a day while some can take up to 4 weeks.
- How can I start a Transport Management System?
TransVirtual offers all our customers a 30 day trial as well as a free demo. We'll conduct an evaluation to figure out what you need and we'll go from there!
- Why can't I use ERP for our transport needs?
ERPs are great for storing data and conducting BAU tasks, but investing in a TMS allows you to focus on your shipping processes end to end and keep your customers aware of what is happening.
- How does a Transport Management System add value?
A cloud-based transportation management system delivers many of the same business benefits as other cloud solutions, including improved economies of scale, lower total cost of ownership, no upgrade fees and a faster return on investment (ROI).
For IT, a cloud-based TMS provides additional benefits in the form of faster deployments, fewer hours needed for training and installation, automatic updates with the latest features and improved security.
- Why should I invest in a Transport Management System?
The benefits of an automated TMS are clear. The electronic and automatic communications facilitated by TransVirtual facilitate and dramatically improve productivity, speed, service levels, and visibility.
- At what volumes will I need a Transport Management System?
These 4 key signs of a business' growth will indicate it's time to use a TMS:
1. Can major carriers work with you? If you’re heading into carrier contract negotiations with manually crunched spreadsheets and outdated forecasts, there’s a good chance it’s time to evaluate a TMS for parcel shipping.
2. You need more staff to handle increasing shipping volumes.
3. You're getting an increased number of calls to customer service.
4. You're struggling to allocate shipping costs. With a TMS for parcel shipping, finance teams have access to real-time, accurate shipping data down to the stock keeping unit (SKU) level, improving reporting, forecasting and enabling them to create better disciplines around shipping spend.
- What freight profiles does TransVirtual work with?
We don't limit ourselves to who we service but we work best with high volume parcels or satchels and bulky pallet goods.