DIFOT Reporting

DIFOT Reporting is critical for your business

Accurate departure and arrival times are essential for meeting and exceeding KPIs and performance metrics. Track your DIFOT numbers effortlessly with Transvirtual.

Trusted choice by nearly 100,000 businesses

Turn delivery performance into a competitive advantage

Stop guessing about your on-time delivery rates. Transvirtual gives you real DIFOT insights, showing exactly where and how to improve your delivery performance to win and keep more customers.

Before

Transvirtual

vs.

After

Transvirtual

Route optimisation, driver tracking and total visibility to meet and beat your performance targets

Deliver in full, on time

Tools for on-time deliveries

Accurate departure and arrival times mean KPIs will be met or exceeded. Take the best route on the day and you’ll meet your performance metrics.

Track your performance

Track DIFOT rates

Mark consignments as Delivered in Full, On Time (DIFOT) by using the listed Transit Time on a consignment and comparing that to when the consignment has been delivered

Join over 10,000+ ecstatic transport
and logistics companies

Our transport solution has over 500 configurable features designed to solve your most complex challenges

Our entire business has been positively impacted by the TransVirtual technology solution, it has allowed the business to scale without creating or increasing inefficient manual
processes.

Built for scale

Anthony Tanner

CEO, VT Freight Express

TransVirtual has reduced customer enquiries by 50% and given our customers full visibility throughout the delivery process. We have also been able to review set routes and find major
cost savings.

50% reduction in customer queries

Luke O’Shannassy

General Manager, Caledonian Transport

Automation prevented revenue leakage within the business, so a massive benefit for us from a profit perspective, that automation also allowed us to significantly reduce our staff headcount.

40% increase in revenue

Richard Tesoriero

CEO, Hunter Express

Our entire business has been positively impacted by the TransVirtual technology solution, it has allowed the business to scale without creating or increasing inefficient manual
processes.

Built for scale

Anthony Tanner

CEO, VT Freight Express

Automation prevented revenue leakage within the business, so a massive benefit for us from a profit perspective, that automation also allowed us to significantly reduce our staff headcount.

40% increase in revenue

Richard Tesoriero

CEO, Hunter Express

TransVirtual has reduced customer enquiries by 50% and given our customers full visibility throughout the delivery process. We have also been able to review set routes and find major
cost savings.

50% decrease in customer queries

Luke O’Shannassy

General Manager, Caledonian Transport

Frequently asked questions

DIFOT (Delivered In Full, On Time) and OTIF (On Time In Full) are the same metric and can be used interchangeably.  
Both measure whether deliveries are made within the agreed timeframe and with all items included.  
This is a critical logistics KPI as it shows the percentage of perfect deliveries – those that arrive exactly when promised with everything the customer ordered. Transvirtual automatically tracks both delivery timing and completeness to give you accurate performance metrics. 

Transvirtual automates DIFOT tracking by comparing actual delivery times against promised transit times. For example, if a consignment is due on January 10th, the system automatically marks it as DIFOT compliant if delivered on or before that date. Any deliveries missing their deadline are flagged as non-DIFOT and require an exception reason to be logged. 

Every delivery gets a complete digital paper trail. This includes GPS-stamped departure and arrival times, electronic proof of delivery with customer signatures, photos of delivered goods if required, and any exception notes. 
 
The system also maintains historical DIFOT data, letting you track improvements over time and demonstrate your reliability to potential customers. 
 

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