HUNTER EXPRESS TESTIMONIAL

Meet Richard Tesoriero, CEO,
Hunter Express

“Now we’ve completely automated our charging and invoicing function and one of the benefits of that was in the first month of going live seeing a double-digit percent increase in average revenue per consignment.”

Richard Tesoriero
CEO, Hunter Express
40%

Increase in business size since

-8

Reduction in admin, finance & admin headcount

90%

Of their agents have adopted TransVirtual

Keysborough, Vic

Location

Richard Tesoriero

Founder

Freight Services

Business

Deliveries last year

1,200,827

Founded

1990

”I wouldn’t be recommending this to key delivery partners if it wasn’t a value add for our business.”


- Richard Tesoriero, CEO

CHALLENGE

  • Hunter Express identified the need to find a transport management system provider to upgrade and integrate its freight systems. They had a combination of different software and manual systems that were preventing them from scaling their business at an acceptable rate.

    In addition to this, inefficient manual processes like invoicing were pinpointed as an area that was costing the business countless man hours while also slowing down business operations.
  • Sign on glass
  • Proof of delivery
  • Automated invoicing
  • Customer service
  • Data insights

SOLUTION

  • By implementing TransVirtual, Hunter Express has now consolidated their piecemeal suite of systems and processes and use the software for “Absolutely everything".

    A more streamlined and automated approach to their operations has allowed Hunter Express to fortuitously handle the unexpected lift in deliveries that COVID brought, while also facilitating much larger than expected revenue growth.

THE RESULT

“This system allowed us to go to market with a cutting-edge solution,” - Richard Tesoriero CEO

Growing 40% in 3 years has surpassed all expectations and it would not have been possible without the advantages that TransVirtual has brought.

Some of the ways the software helped with this include:

  • Reducing revenue leakage.
  • Allowing the business to target the most profitable freight segments.
  • Completely automated charging and invoice function.
  • Double digit increase in revenue per delivery.
  • Increase in visibility of parcels through the whole journey.

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