REGIONAL ROAD EXPRESS TESTIMONIAL

Meet Irwin Amir, General Manager,
Regional Road Express

They [Transvirtual] have virtually been our backbone. They’re the unsung hero of our business.”

Irwin Amir

General Manager, Regional Road Express

Comprehensive track and trace visibility for clients and operational teams.

Better data flow and communication with agent base.

Improved invoice and payables management.

2 Percival Rd, Smithfield NSW 2164

Location

Irwin Amir

General Manager

Transport and distribution services (transport and linehaul services)

Business

Fleet size

Employees

“TransVirtual has been a pivotal part in our success. We actually see TransVirtual as a partner for us moving forward. We know where we're going, and we know where TransVirtual is going and the two of us make a great partnership.”

- Irwin Amir

CHALLENGES

Operational hurdles and limited network visibility affected overall productivity and customer service quality.

Limited track and trace availability for both clients and internal staff, leading to uncertainty about the status of consignments.
Lack of automation impacted operational efficiency and adherence to compliance standards.
Communication and data flow issues with their agent base.

SOLUTION

A user-friendly platform simplifying complex transport management tasks with full network visibility.

Leveraging TransVirtual has allowed Regional Road Express to centralise consignment management, workflow automation, and invoicing in one robust and secure platform.
TransVirtual has provided map-based visibility across shipments, allowing the company to measure delivery performance and update clients on delivery ETAs.
Seamless agent integration leading to more streamlined data flow and enhanced shipment visibility.

THE RESULT

A boost in market presence

“Regional Road Express highly recommends TransVirtual because they’ve always gone over and beyond to help us, irrespective of what it was. They’ve helped us out internally, externally through our journey and I highly recommend them.”

– Irwin Amir

Throughout our decades-long partnership, TransVirtual has been instrumental in Regional Road Express’s growth, helping them emerge as a logistics industry leader.

A platform that’s easy to use and benefits every team – from operations to customer service and admin.
Automation features to speed up the order to invoice process.
Eradicate the need for time-consuming and resource-exhaustive paperwork, keeping both staff and customers happy.
Increase in parcel visibility through the whole journey.