Transport & Distribution
Western Parcel Express
We needed to upgrade our TMS as our previous platform had become dated. We reviewed several products before a major customer recommended we look at TransVirtual. Our business services NSW using a combination of company owned depots and on forwarders.
TransVirtual has easily accommodated the demands of our entire network and even facilitated opportunities to connect with likeminded companies across the state.
TransVirtual has easily accommodated the demands of our entire network and even facilitated opportunities to connect with likeminded companies across the state. Integrations with our customers and on forwarders has been seamless and are completed quickly by the support team.
TransVirtual has accommodated our varied and sometimes complex rate structures and provided excellent time savings to our accounts and administration staff. The team at Transvirtual understand what we need and help us make it happen.
The process automation tools allow us to keep demanding customers happy with up-to-date information and keep our staff accountable to company expectations.
The support team is always available, knowledgeable and the best we have ever dealt with. It has become an important part of our business and we’d be lost without them now.
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