AUCaledonian Transport Customer Testimonial
Meet Stephanie Lewis,
Group Operations Manager,
Caledonian Transport
“TransVirtual has changed our business completely. We used to be such a manual driven company and now everything is easy and accessible.”
“TransVirtual has been great to work with, it’s almost like having our own personal IT department”
– Stephanie Lewis,
Group Operations Manager, Caledonian Transport
CHALLENGES
Using paper and manual processes
- Didn’t have a software previously
- Needed more visibility
- Needed more accountability for drivers
- Reduce the amount of paper consignment notes
- Remove manual invoicing
- Sign on glass
- Proof of delivery
- Automated invoicing
- Customer service
- Data insights
SOLUTION
Automation is now key to the business
- Competing with the big players: Moved from paper and manual processes to online
- Visibility between depots and on delivery routes now automatic
- Drive accountability now possible
- Manual invoicing is a thing of the past with MYOB integration
THE RESULT
“We would definitely recommend TransVirtual to everyone, they are amazing to work with and we’re currently trying to get all of our other carriers on on board with them”
– Stephanie Lewis
Group Operations Manager, Caledonian Transport
Caledonian has a bright future with the help of TransVirtual:
- Everything is online, allowing for more scale and less admin
- Able to see so much more of the business and take accountability for everything
- TransVirtual has proven to be a huge cost saving tool for Caledonian, they can now find out what drivers are doing, how much they are saving on routes and work out what freight is most profitable
MORE CASE STUDY
Hunter Express
Hunter Express identified the need to find a transport management system provider to upgrade and integrate its freight systems.
Western Parcel Express
Western Parcel Express is a family owned company focusing on time sensitive freight and superior customer service.
Regional Road Express
Regional Road Express oversees and manages transport and distribution services across New South Wales, handling everything from pallets to smalls for both the B2B and B2C sectors. With strategically placed depots ensuring last-mile delivery, they have utilized TransVirtual for nearly a decade to optimize operations and enhance service.
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