Exceptional Customer Service
In the case of data management, TransVirtual are able to provide peace of mind by providing a secure system
In addition, all data can always be found and changes tracked as everything is date/time/user stamped. Using a web-based system means we are able to help our customers from anywhere there is an internet connection.
Accounting was an area that had become time consuming before TransVirtual. Now each consignment is priced on creation and any discrepancies are easily identifiable and managed. In addition to this, we are easily able to onboard new customers and integrate with them with no hassle.
TransVirtual have surpassed these initial considerations by also providing exceptional customer service and trouble shooting. They have provided a user-friendly interface and training materials so even new staff are able to pick it up with ease.