Murray Phillips

Murray’s background mixes transport experience, project and contract management. Having overseen the growth of TransVirtual from its beginnings, Murray understands the importance of helping TransVirtual customers succeed during onboarding and their growth, Effectively managing change is central to his role and he’s passionate about seeing people and businesses connected with TransVirtual realising their potential.

Articles by this author

Almost There: Using Last-mile Analytics to Boost Your E-commerce Business

by Murray Phillips, 16 September 2023

Table of Contents: Using digital analytics tools to analyse your supply chain’s performance can improve the efficiency of the last mile of your deliveries. If you run an e-commerce business, you’ll know how important it is to deliver your products to your customers as fast and efficiently as possible. You...

What is Bulk Freight?

by Murray Phillips, 24 August 2023

Table of Contents: In the stunningly huge world of global commerce, bulk freight connects producers and consumers across the continents. But it’s not just about massive quantities of consumer goods – it’s about the essential commodities that power our most critical industries, fill our dining tables, and fuel our vehicles....

The Benefits of Switching to a Paperless TMS

by Murray Phillips, 5 August 2023

Table of Contents: In our fast-paced world where every second counts, let’s imagine a bustling logistics hub. Trucks are loaded, schedules are set, but amidst this orchestrated chaos, there’s a glaring inefficiency: stacks of paper, filled with data, waiting to be processed. And surprisingly, many logistics companies still cling to...

Tom Kruse’s Leyland: A Great Australian Logistics Story.

by Murray Phillips, 1 August 2023

Table of Contents: Grab a cold drink and let us tell you a yarn about Tom Kruse, one of Australia’s greatest delivery drivers. “I live and breathe the silences and dust where no man reigns…” Tom Kruse is a name that is synonymous with the Australian Outback in the mid-20th...

On the Waterfront: How containerisation revolutionised the world of shipping and logistics.

by Murray Phillips, 18 June 2023

Table of Contents: How containerisation revolutionised the world of shipping and logistics. Containerisation has transformed the logistics industry and revolutionised the way goods are transported and delivered worldwide. From small beginnings in the 1950s, shipping containers have become the most common way for freight to be delivered across the world. ...

After the Pandemic: How the Logistics Industry is Recovering.

by Murray Phillips, 10 June 2023

Table of Contents: The disturbances and hassles caused by the COVID-19 pandemic have provided insights into how Australian logistics businesses can cope with future disruptions. The COVID-19 pandemic significantly impacted the global logistics industry. In Australia, the shipping, logistics, and supply chain sectors all faced unprecedented challenges, disruptions, and changes...

Perfect Settings: The Importance of Warehouse Placement.

by Murray Phillips, 2 June 2023

Table of Contents: Ensuring that your warehouse, transport yard and inward goods receiving facility are in the correct location is vital to optimal logistics efficiency.  As companies expand their operations, they need to recognize the crucial role that optimal warehouse and transport yard location plays in their logistics and delivery...

WMS Software: The Secret of Seamless Click and Collect.

by Murray Phillips, 15 May 2023

Table of Contents: Find out how adopting an electronic Warehouse Management System (WMS) can make your click-and-collect operation work more efficiently.  In today’s fast-paced world, consumers are looking for convenience and efficiency in their online shopping. One Australian retail trend that has skyrocketed in popularity, especially in the post-COVID-19 era,...

From Morse Code to 5G: The History of Communications in Australia.

by Murray Phillips, 29 April 2023

Table of Contents: Communication in Australia has come a long way from the dots and dashes of Morse Code transmitted along the wires of the Overland Telegraph Line.  – .-. .- -. … …- .. .-. – ..- .- .-.. – The word “TransVirtual” written in Morse Code. These days,...

Contractual Obligations: How to Get Courier Contracts

by Murray Phillips, 14 April 2023

Table of Contents: By adopting a few simple strategies you can improve your delivery company’s visibility in the marketplace, attract new customers and pick up lots of new courier contracts. Visibility is everything in Australia’s cluttered logistics world. With lots of competition vying for delivery contracts, it’s vital that your...

Piecing it Together: The Advantages of a Freight Consolidation Strategy.

by Murray Phillips, 1 April 2023

Table of Contents: Discover how an effective freight consolidation strategy can help you move consignments from different suppliers to a single destination in the most efficient and profitable way. Delivering stuff across town, across Australia and across the world is what your logistics business is really good at, isn’t it?...

Attempted Delivery: Nobody Home?

by Murray Phillips, 15 March 2023

Table of Contents: Attempted deliveries can be detrimental to your customer’s satisfaction and your company’s profitability but with some easy management strategies you can avoid making deliveries when there’s nobody home  Everybody loves getting a parcel delivered. Whether it’s a shiny new gadget, a flash pair of shoes, or just...

What is Ugly Freight? The Good, the Bad, and the Ugly

by Murray Phillips, 10 March 2023

Table of Contents: From small, delicate or unusual items to big, unruly and odd-shaped objects, find out how to minimise the logistical problems involved with shipping ugly freight. Have you ever tried to gift wrap a chainsaw? Or send a piano through the post? Perhaps you have encountered a particularly...

How to Become a Preferred Shipper in Your Region

by Murray Phillips, 9 December 2022

How to win more work with leading national carriers with these 13 actionable steps to become a preferred shipper in your region.

Point-to-Point Distribution Model. How Does it Work?

by Murray Phillips, 7 December 2022

Point-to-point distribution model (P2P) explained. Handy features to make your business more efficient with TransVirtual.

LTL and FTL Shipping: Which is best for you?

by Murray Phillips, 2 December 2022

Freight can be shipped as Less Than Truckload (LTL) or Full Truck Load (FTL), both options have their advantages, but which one is right for you?

5 Reasons Why Cloud EDI Makes Your Transport Business Better

by Murray Phillips, 28 November 2022

Cloud EDI software improves efficiency, delivery speed and profits. 5 reasons why you should make the switch with TransVirtual.

What Is Threshold Delivery? The Complete Guide.

by Murray Phillips, 17 November 2022

As a freight manager or delivery driver, you need to know: what is threshold delivery? Check out this complete guide on threshold delivery.

Freight Collect vs Freight Prepaid

by Murray Phillips, 29 September 2022

What's the difference between Freight Collect and Freight Prepaid? Find out which one is right for your business.

How to start a courier business in Australia

by Murray Phillips, 23 September 2022

Starting a business is a huge undertaking. Let’s take a look at how to start a courier business and questions you need to answer.

Last mile delivery: are you ready for the revolution?

by Murray Phillips, 2 August 2022

Last mile delivery is the final stage in a consumer’s purchase. Between clicking ‘Buy Now’ and their new linen sheets arriving at their door.

How to Charge for Delivery Per Mile: Your questions answered

by Murray Phillips, 8 June 2022

To calculate delivery charge per mile, most companies use this simple formula - Rate x Miles / Kilometres Travelled = Total Cost. 

What is white glove delivery?

by Murray Phillips, 19 May 2022

White glove delivery is the Porsche and Faberge egg of delivery, and where you find the most interesting goods being moved around the world.

Your Guide to Parcel Consolidation

by Murray Phillips, 16 May 2022

Parcel consolidation allows shippers to work on a centralised dispatching system, where all parcels are dispatched from a single location.

What is inbound logistics? 8 things you should know

by Murray Phillips, 11 April 2022

In simple terms, inbound logistics is the process of managing your inventory so that you have exactly what you need on hand at all times.