Articles

Why should you trial truck routing software?

by Simon Unicomb, 7 September 2021

4 powerful reasons to make the switch.

In a country like Australia, some trucks have to travel a long way between stops. But others have to navigate the complexities of last mile delivery and shorter routes. 

Planning optimised routes, changing routes once they’ve started, keeping your customers up to date... we could go on (and on), there’s a lot that goes into it, isn’t there?

Happily, there’s a modern solution: truck routing software. So let’s look more closely at four powerful ways this kind of software can improve your trucking business (think faster, smoother, more efficient and more profitable).  

And in particular, how it can revolutionise your last mile delivery service.

4 big benefits of using truck routing software

If you’re in the business of last mile delivery, then your fleet delivers a large number of goods to many different consumers every day. That’s a key difference between long-haul trucks, which have fewer stops but they’re spread over long distances (like the Newcastle to Brisbane run).

To really deliver efficiently over so many stops, you need to be using truck routing software. It will enable you to:

  • create speedy and efficient routes
  • track your drivers
  • send status updates to consumers
  • collect instant proof of delivery on location.

So how does this all happen? Let’s take a closer look.

1. Route optimisation and truck routing

Route optimisation is about creating the most efficient route possible for your drivers (which you’ll know isn’t always the shortest route).

More efficient routes help you deliver more packages, and enable you to stick to prescribed time windows and reduce costs. Sounds great, doesn’t it? But route optimisation itself can be complex and time consuming. 

To truly optimise a delivery route you need to factor in many things: 

  • a driver’s workflow
  • the freight they have onboard
  • the order of their stops
  • the travel time between stops
  • the time taken to complete a pickup or delivery.

A full-featured truck routing software can take all of this into account and generate the best possible route for your drivers within moments. 

Route optimisation becomes an automated process and can save you hours every day. You’ll also reduce your costs and enjoy having more dollars back in your pocket.

Using TransVirtual to optimise your routes

So, what happens when you use TransVirtual to optimise your routes? 

First, you’ll scan your deliveries into the app, and then, in order to create a complete journey for your driver’s work day, the software will analyse highly-detailed mapping data and time windows. 

Setting up your own system is a highly consultative process, and takes your entire fleet into account. You also have access to GPS tracking, so you can look at historical data too (and learn exactly where and how you can improve). 

The end result? You’re automatically shown the most ideal route, to help you shave time off every trip you make.

 2. Route monitoring with truck routing software

If there’s one certainty in the trucking industry, it’s that something won’t go to plan in your day. Routes can change when a customer cancels a job, or adds one in last-minute, or when something goes wrong on the road for your driver.

When this happens, route monitoring can be a lifesaver. Route monitoring is more sophisticated than basic GPS tracking, it tells you where your fleet is in the context of their runs.

So your dispatch team can see precise locations along with other important information, like: the driver’s last stop, where they’re going next and new ETAs.

It’s also incredibly useful to help your team who are fielding customer enquiries about the status of their package. Instead of getting contact details, making further calls and then returning the customer’s call, your team can see in real time exactly when and where that package is.

3. Automated customer notifications

With truck routing software you can send delivery status updates directly to your customers. Better still, they can be automated and triggered once their package reaches a certain part of the chain.

You will be able to set up your notifications to suit your needs, you choose what messages go to your customers and how (SMS or email), which means you have more control of your customer’s experience and how satisfied they are with your service.

The best thing here though is that once you set your preferences up, the notifications will go out automatically, saving your team a lot of time and reducing human error too.

All of this means that you or your team can focus on other important jobs. And, you can take on new deliveries without worrying about whether you can manage the load.

This leads us to proof of delivery, because even if you’re not getting calls about ETAs, there’ll always be those calls asking about missing deliveries.

4. Instant proof of delivery via your truck routing software

In the trucking business, the last part of your delivery process is about safely dropping the right goods to the right doorway.

Sometimes an order can go missing for several reasons. It could have been stolen, or just hard to see, or even mistakenly been left at the wrong location. That’s why proof of delivery (POD) is so important: to verify exactly when and where your drivers left the package. Truck routing software usually lets you collect proof of delivery in two ways. 

Photographic POD: When there’s no one to sign for the package, (or no signature is needed), the driver can simply take a photo of the package at the door and load it into their app (which also saves the GPS coordinates). In this way, truck routing software gives you and your customer peace of mind.

Electronic Signature: Sometimes a signature is required. Modern truck routing software has a feature called ‘sign on glass’. It turns your driver’s phone into a signature portal, which they then upload instantly into the app with GPS coordinates where all of your team can see it.
POD helps your customers, too. They’ll get an email notification letting them know their delivery has arrived, along with a photo that shows them exactly where the driver left their package.

Over to you

So that’s our wrap up, has it helped you get a clearer understanding of truck routing software and exactly what it can do for your business? We hope so. We’ve created this series of guides to help inform the industry we care so deeply about at TransVirtual
Automation is here to stay, it’s not just the future: it’s happening right now. And if you’re not making these efficiencies, we can guarantee that someone else is. If you’d like to have a chat with us about how you can stay ahead of the curve—and your competition—just give us a call (1800 975 305) or get in touch online. We can talk you through how it might work for your business. We’d love to help.

Related articles

MEGATRANS Expo 2022!

by Shannon Bambling, 1 August 2022

Visit us at MEGATRANS in August Come and visit the TransVirtual team this month at MEGATRANS Expo 2022 – Australia’s largest integrated trade show & exhibition for logistics, transport, warehouse and supply chain businesses. We’ll be at stand #1103 from Wednesday 24th – Friday 26th August at the Melbourne Convention...

Your Quick Guide to Less Than Truckload Shipping?

by Matt Corby, 10 June 2022

Every year, the market in the United States alone for less than truckload (LTL) shipping is worth more than $86 billion. Of course, not everybody is familiar with less than truckload shipping and what it entails. However, based on how big this market is, you can be sure that it...

Freight Bidding (And How to Do it Right!) 

by Troy Searle, 9 June 2022

Nothing strikes fear into the heart of a mild-mannered transportation professional like freight bidding season. And we get it: freight bidding can often be a complex, stressful, and unsatisfying process for everyone involved.  But the great news is that it doesn’t have to be that way. Freight bidding can be...

Answering Your Charge-Per-Mile Delivery Questions

by Murray Phillips, 8 June 2022

Charge or not to charge? It’s not the most glamorous aspect of running a business, but determining your rates is an important part of making sure that your operation is profitable. There are a few different approaches to this issue, and today we’re breaking down one of the most common...

How to Implement Contactless Delivery

by Troy Searle, 7 June 2022

Learn how to improve driver and consumer safety during COVID-19 with contactless delivery COVID-19 has become a major risk to driver and consumer safety, hasn’t it?  The trouble is, it also led us all into a delivery boom which requires more drivers to be at more doors every single day....

What is a Freight Broker and when do you need one?

by Matt Corby, 6 June 2022

There are so many moving parts in transport management, aren’t there? And there are just as many ways to waste time, money, and incur damage. One thing’s clear: not all freight management systems are created equal. Successful companies rely on a freight broker to handle their shipping logistics, especially during...

footer-top-mobile-img
  • Rated 4.9 / 5

Get freight where it needs to be. Faster.

×