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3G Network Shutdown: What It Means for the Logistics Industry

by Andrew Burg,
Aug 29, 2024
3G Mobile Network Shutdown
3G Mobile Network Shutdown

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Australia’s 3G network will soon be completely decommissioned – the final shutdown date is scheduled for 28 October 2024. Australia’s mobile network operators, including Telstra, Optus, and Vodafone, are leading this 3G network shutdown, which will mark a fairly major shift for the logistics industry that demands immediate attention if your business intends to ensure uninterrupted operations.

This article covers what to expect as well as what you can do to prepare.

Understanding the 3G Shutdown in Australia

Australia’s mobile network operators are phasing out their 3G services to boost capacity, speed, and reliability for their 4G and 5G networks. This transition necessitates having a compatible device that supports 4G/5G to ensure continued connectivity.

Now, it’s important to look at your service provider and check if they’ve already shutdown their 3G network.

The Australian Mobile Telecommunications Association stresses the importance of network upgrades for uninterrupted communication. Additionally, devices that rely on 3G for emergency calls will not be able to connect to emergency services after the network closes, so it is crucial to ensure your device supports 4G calling to maintain access to emergency services.

Mobile service providers Telstra and Optus have confirmed they’ll switch off their 3G networks by the end of October. TPG Telecom/Vodafone has already completed its 3G shutdown.

As these mobile networks decommission their 3G networks, your mobile device (and other devices) that depend on them will no longer be able to connect, which could significantly impact businesses relying on real-time data and communication.

Implications for Logistics Operations

Logistics companies heavily rely on constant mobile connectivity for real-time tracking, communication between drivers and dispatch, and efficient delivery management.

As Australian 3G networks phase out, devices that have not been upgraded to 4G or 5G will lose that connectivity and cause a range of potential disruptions – lost visibility over fleet operations, delivery delays, communication breakdowns, etc. This is especially worrisome in rural areas where alternative networks are limited.

Additionally, medical alarms and other critical devices will also be impacted, necessitating upgrades to maintain functionality. If you’re using smart watches for productivity and communication, you’ll need to upgrade them too to maintain connectivity.

Some 4G devices may also be impacted – particularly those that could lose the ability to receive phone calls or make an emergency call to Triple Zero. Your company should identify and address any devices that might be affected as soon as possible to ensure seamless operations in coming months.

The Importance of Upgrading to 4G and 5G for Australia’s Mobile Network Operators

If you want to keep your business running smoothly, you’ll need to ensure all fleet devices and equipment are compatible with 4G or 5G.

These networks offer significantly better performance – faster speeds, broader coverage, and greater reliability. The 700MHz spectrum of 4G is particularly important in rural or remote areas for maintaining connectivity. You’ll need to upgrade any devices immediately to avoid the risks associated with the coming 3G shutdown.

Remember: if your drivers lose connectivity on their routes, they’ll have to rely entirely on WiFi connections. This can dramatically impact your ability to provide live tracking information and pickup allocation.

Steps for a Smooth Transition

Your logistics company should conduct a thorough audit of your technology to prepare for the 3G shutdown in Australia.

  1. Identify any devices that rely on 3G – mobile phones, GPS units, and IoT devices for fleet management.

  2. Check if your mobile phone will be affected by the 3G shutdown and upgrade to compatible devices if necessary.

  3. Also, you should be sure that any 4G devices you use won’t be affected by the shutdown if they rely on older networks to place voice calls or contact emergency services.

After you upgrade your devices, you should work closely with your network service providers to optimise your network connectivity. This could be as simple as updating software/firmware, adjusting certain settings, or even moving to newer service plans that better support the new technology.

Seize the Opportunity to Upgrade Mobile Devices

The 3G shutdown in Australia is right around the corner. It might seem daunting, but it also presents an opportunity for you to modernise your business. As you transition to 4G and 5G networks, your logistics company can adopt more advanced technologies like real-time data analytics, and highly efficient fleet management systems (FMS). You’ll gain improved decision-making, lower operational costs, and overall more reliability in your services. Plus, the increased bandwidth and lower latency of 5G supports a far larger number of connected devices.

Australia shutting down its 3G networks is undeniably a big event for logistics businesses across the country, but you should see it as a step forward for the industry. If you want to avoid disruptions, you need to act now to upgrade your technology and ensure compatibility. That way, your company can maintain operational continuity and position yourself for future success.

Want to stay up-to-date on the transportation and logistics industry in Australia? Check the Transvirtual blog each week for more helpful, informative articles just like this one.

Or to learn more about how you can transition your business into the future of logistics, schedule a free strategy session with a member of the Transvirtual team today.

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