Agent Network
Border Express
Border Express remains a proudly family-owned logistics business with Australia wide coverage.
To make this coverage work, we use a strategic combination of company owned sites and regional agents that we partner with.
The professional team at TransVirtual are great to work with and are a valuable partner to Border Express.
Our move towards partnering with TransVirtual came about several years ago when we experienced a significant volume increase in our regional network. Up until that time, many of our agents were still very much paper based in their work processes and information exchange.
The implementation of TransVirtual with these agents has provided them with a sound program to run their own businesses, and the integration with our system provides a very efficient platform, which we are leveraging to continuously improve our operations and administration.
The carrier agnostic capabilities of TransVirtual are one of its real strengths. For the agents, their teams can scan, load and deliver freight using the same device and TransVirtual handles the matching and secure sharing of consignment information to the right carriers.
Receiving scan events and Sign on GlassProof of Deliveries back from our agents has improved visibility of freight in our network, along with significant time and cost savings in reduced paperwork.
The professional team at TransVirtual are great to work with and are a valuable partner to Border Express.
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