TransVirtual gave us the flexibility to build the TMS we needed
We had a legacy software system which presented a range of operational challenges, as it was based on old technology.
After initial investigations with six vendors, I produced a checklist of things we needed. It had to be a browser based deployment system that provided workflow hooks so we could quickly and easily customise it to add value. We also needed full control over how it ran. It’s frustrating when a platform locks you into specific processes because it doesn’t trust you. I like to be empowered to make choices and decisions as to how to use the software – TransVirtual allows me to do this.
I investigated three vendors in depth, including products used by our major competitors, but they lacked the flexibility and customisations I was looking for. Everyone promised they could build it after I signed up, but the list of changes was long, and I was being asked by other companies to take an extreme leap of faith in this way.
TransVirtual met our requirements exceptionally well and the API and EDI capability out of the box was sensational. Beyond the appeal to my technical requirements, I could see a huge ability to customise it on a customer by customer basis.
Our business isn’t a standard freight company so that was extremely helpful. You can’t have an off the shelf solution that’s going to fit everybody, so you must have that flexibility built in from the start. I loved that we had the freedom to make the system what we needed it to be.