Transport invoicing and finance

Capture every Additional Service Charges

Stop losing potential revenue. Transvirtual helps you manage and capture any additional services you want to charge for.

Trusted choice by nearly 100,000 businesses

Prevent revenue loss with proactive service tracking

Every extra minute your drivers spend on-site and every special handling request should be captured and billed. Transvirtual’s Additional Services feature ensures you get paid for all the work and services you render.

Before

Transvirtual

vs.

Lost revenue from uncaptured additional services
Manually track wait times and special handling
Inconsistent pricing across customers and agents
Missing charges due to poor driver documentation
Revenue leakage from delayed charge approvals

After

Transvirtual

Automatically capture all billable service charges
Transvirtual tracks extra services in real-time
Flexible pricing system with customer-specific rates
Simple app interface ensures driver compliance
Streamlined approval process prevents lost revenue

Robust system that captures and processes additional services

Manage services your way

Tailor service charges

Define any additional services you want to charge for. Include things like unloading by hand, tail life, wait time and more. TransVirtual captures it all and presents the package to the customer professionally.

Create flexible pricing systems

Pricing flexibility

You decide how much to charge and when to charge it. Apply charges automatically or manually. Override the prices for specific customers or don’t charge them at all. Your approach can be entirely flexible.

Easy for drivers

Capture every charge

Our mobile app simplifies logging extra services with a single tap. When drivers spend extra time at a site or use special equipment, the app prompts them to record it— helping you capture billable services in real-time.

Integrated approvals

Streamline verifications

If you want someone to check the charges before the customer is invoiced, it’s simple to add in an approvals process. There’ll be no more excuses for lost revenue because the account staff didn’t get the right information.

More  Features

Join over 10,000+ ecstatic transport
and logistics companies

Our transport solution has over 500 configurable features designed to solve your most complex challenges

Our entire business has been positively impacted by the TransVirtual technology solution, it has allowed the business to scale without creating or increasing inefficient manual
processes.

Built for scale

Anthony Tanner

CEO, VT Freight Express

TransVirtual has reduced customer enquiries by 50% and given our customers full visibility throughout the delivery process. We have also been able to review set routes and find major
cost savings.

50% decrease in customer queries

Luke O’Shannassy

General Manager, Caledonian Transport

Automation prevented revenue leakage within the business, so a massive benefit for us from a profit perspective, that automation also allowed us to significantly reduce our staff headcount.

40% increase in revenue

Richard Tesoriero

CEO, Hunter Express

Our entire business has been positively impacted by the TransVirtual technology solution, it has allowed the business to scale without creating or increasing inefficient manual
processes.

Built for scale

Anthony Tanner

CEO, VT Freight Express

Automation prevented revenue leakage within the business, so a massive benefit for us from a profit perspective, that automation also allowed us to significantly reduce our staff headcount.

40% increase in revenue

Richard Tesoriero

CEO, Hunter Express

TransVirtual has reduced customer enquiries by 50% and given our customers full visibility throughout the delivery process. We have also been able to review set routes and find major
cost savings.

50% decrease in customer queries

Luke O’Shannassy

General Manager, Caledonian Transport

Frequently asked questions

What kind of additional services can be tracked and billed through Transvirtual?

Transvirtual can track and bill for any extra service you provide.

Common examples include wait time at delivery sites, manual unloading, tail lift operations, and special handling requirements.

The system is flexible – if you provide a service, we can track and bill it. You can set different rates for different customers, automatically apply charges based on specific triggers, or require manual verification before billing. This flexibility ensures you’re capturing revenue for every service you provide.

How does the approval process work for additional charges?

The approval workflow is designed to be thorough yet efficient for all parties involved. When drivers log additional services through the mobile app, the charges can either be automatically approved based on your rules, or routed through a verification process.

Managers can review charges in real-time, approve or adjust them, and have them immediately ready for invoicing. You can set up different approval chains for different types of charges or customers, and the system maintains a clear audit trail of who approved what and when. This prevents both revenue leakage and billing disputes.

Still have questions?

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